Welcome to BuyGoldCoins.eu, owned and operated by CC Holdings LLC, a Wyoming-based company located at 1621 Central Ave, Cheyenne, WY 82001, USA. These Terms and Conditions govern your access to and use of our website and services, which include the purchase, sale, and storage of precious metals such as gold, silver, platinum, and palladium. By accessing or using our website, you agree to be bound by these Terms and Conditions.
These Terms and Conditions govern all transactions conducted through BuyGoldCoins.eu. By placing an order with us, you affirm that you have the legal authority to enter into this agreement. Your acceptance of these terms is required to engage in any transactions with us, including purchasing, selling, or storing precious metals. If you do not agree to these terms, you must cease using our website immediately.
CC Holdings LLC reserves the right to modify these Terms and Conditions at any time without prior notice. We recommend that you review this page regularly for updates, as any changes will be legally binding upon your continued use of the website.
2.1 Website Services: BuyGoldCoins.eu is designed to facilitate the buying, selling, and secure storage of precious metals. We reserve the right to change, suspend, or discontinue any aspect of our website, including the availability of any features, databases, or content, without notice. We may also impose limits on certain features or restrict access to parts of the site without prior notification.
2.2 User Responsibilities: You are responsible for ensuring that you have the necessary technology to access our website, including internet connection, software, and hardware. You must also ensure that your system meets the security standards required to protect your account information from unauthorized access.
2.3 Compliance with Laws: You agree to use our website in compliance with all applicable laws and regulations. Any misuse of the website, including fraudulent activities, hacking, or illegal transactions, will result in immediate termination of your account and possible legal action.
3.1 Eligibility Requirements: To use BuyGoldCoins.eu, you must:
3.2 AML and KYC Compliance: In accordance with global AML regulations, we require all users to provide identification documents, including:
At our discretion, we may also request additional information, such as a source of funds statement, to verify the legitimacy of large or high-risk transactions.
3.3 Accuracy of Information: You are responsible for ensuring that all information provided is accurate and up to date. In the event of any changes to your personal or financial information, you must notify us within 14 working days. Failure to do so may result in delays in processing orders or suspension of your account.
3.4 Account Security: You are responsible for maintaining the confidentiality of your account login details. Any unauthorized access or suspicious activity should be reported to us immediately. CC Holdings LLC will not be liable for any losses resulting from unauthorized account access due to your failure to safeguard your login credentials.
4.1 Live Pricing: Prices for precious metals on BuyGoldCoins.eu are updated in real-time based on live market data provided by FXData.ch. The prices of gold, silver, platinum, and palladium fluctuate constantly due to market conditions, and therefore, the prices quoted at the time of placing an order are subject to change until your payment is confirmed.
4.2 Order Confirmation: Once you confirm an order, you are legally bound to complete the transaction. All orders are subject to verification and are contingent on product availability. In case of technical issues or pricing errors due to software malfunction or incorrect data from FXData.ch, we reserve the right to either re-quote the price or cancel the order. If an order is canceled, a full refund will be provided.
4.3 Payment Terms: We accept payment via bank transfer in multiple currencies, including but not limited to USD, GBP, EUR, CHF, AUD, and CAD. Payment must be initiated within two business days and received within eight business days. Orders will not be processed until full payment is received. In case of late payment, please inform us immediately to avoid cancellation or additional fees.
4.4 Outstanding Balances: If you owe any outstanding balances, including unpaid storage fees or fees for canceled orders, CC Holdings LLC reserves the right to withhold the shipment or release of goods until your account is up to date.
4.5 Fraud Prevention: We actively monitor transactions for signs of fraudulent activity. Any suspected fraud will be reported to the relevant authorities, and the account will be suspended pending investigation.
5.1 Order Agreement: When you place an order on our website, you enter into a legally binding contract with CC Holdings LLC. This means that you commit to completing the purchase of the bullion at the agreed price.
5.2 No Cancellations: Once an order is confirmed, cancellations are not permitted. If you wish to liquidate your holdings or request a buyback, the transaction will follow the terms outlined in our Buyback Policy.
6.1 Placing Orders: Orders can only be placed directly through our website. We do not accept orders via phone or email. Ensure that all information provided during the ordering process is accurate.
6.2 Order Verification: All orders are subject to verification for accuracy and payment confirmation. In some cases, we may request additional documentation to complete the transaction.
6.3 Order Confirmation: You will receive an email confirmation of your order within a few minutes of placing it. Please ensure that your email filters are set to allow communication from BuyGoldCoins.eu.
6.4 Currency Conversion: Prices on the website are displayed in Pound Sterling (GBP). If you choose to pay in a different currency, the conversion will be based on the exchange rate at the time of the transaction. We are not responsible for fluctuations in foreign exchange rates.
6.5 Product Availability: In the rare case that a product you ordered is out of stock, we will notify you by email. You will have the option to wait for the product to become available, select alternative items, or receive a full refund.
7.1 Email Communication: After placing an order, you will receive an email confirmation containing your invoice and order details. It is your responsibility to ensure that you can receive our emails by adjusting your spam filters accordingly.
7.2 Account Notifications: You may choose to enable or disable account notifications through your MyVault account settings. These notifications include updates on order status, storage fees, and account balances.
8.1 Delivery Timeframes: After receiving payment, we aim to ship orders within the timeframes specified on our website. Delivery times may vary depending on product availability and market conditions. We will notify you of any significant delays.
8.2 Shipping Address: Orders will be shipped to the address provided during the checkout process. We do not ship to P.O. Box addresses. It is your responsibility to ensure that someone is available to receive and sign for the shipment.
8.3 Shipping Costs: Shipping fees are calculated based on the destination and weight of the order. These costs will be clearly displayed during checkout.
8.4 International Shipments: For international orders, customs inspections may occur. We are not responsible for packages being opened by customs officials. Any customs duties, fees, or taxes are the responsibility of the recipient.
8.5 Inspection of Goods: You must inspect the package upon delivery. If the package is damaged or tampered with, you should refuse to accept it unless it has been resealed by customs.
9.1 Vault Storage Services: We offer secure vault storage services for clients who wish to store their precious metals with us. Stored bullion can be shipped, sold, or transferred using the MyVault facility.
9.2 Free Storage Period: The first 365 days of storage are free of charge. After this period, storage fees will apply as follows:
9.3 Storage Fee Payments: It is the client's responsibility to ensure storage fees are paid promptly. Failure to pay storage fees may result in the liquidation of holdings to cover outstanding fees.
9.4 Insurance: All stored bullion is fully insured against theft and damage, including fire, flood, and other risks.
10.1 Company’s Right to Cancel: We reserve the right to cancel any order at our discretion, including orders affected by market fluctuations or errors in pricing data.
10.2 Client Cancellations: Due to the nature of the precious metals market, orders are non-cancellable once confirmed. Clients wishing to cancel will be subject to a fee of the greater of 2% of the order value or $120.
11.1 Website Use: Your use of BuyGoldCoins.eu is at your own risk. We do not guarantee the availability or accuracy of website content and disclaim all liability for any errors or disruptions.
11.2 Liability for Damages: CC Holdings LLC will not be held liable for any indirect, incidental, or consequential damages arising from the use of the website or any transactions.
12.1 Governing Law: These Terms and Conditions are governed by the laws of the United States, under Wyoming jurisdiction.
12.2 Force Majeure: We are not liable for delays or failures to perform due to causes beyond our control, including natural disasters, strikes, government actions, or market disruptions.
These Terms and Conditions, together with our Privacy Policy and any purchase orders, constitute the entire agreement between you and CC Holdings LLC.
If you have any questions about these Terms and Conditions, please contact us at:
CC Holdings LLC
1621 Central Ave,
Cheyenne, WY 82001,
USA
Email: support@BuyGoldCoins.eu
